Dynamics Archive
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![One Finance, the group responsible for global account processing at Microsoft, migrated our customer support solution from on-premises to Microsoft Dynamics CRM Online. We process more than 500,000 support tickets […]](http://www.freemicrosoftdownloads.com/wp-content/themes/arras/images/thumbnail.png "Cutting costs and improving service with Microsoft Dynamics CRM Online (Article)")
Cutting costs and improving service with Microsoft Dynamics CRM Online (Article)
Posted on October 8, 2016 | No CommentsOne Finance, the group responsible for global account processing at Microsoft, migrated our customer support solution from on-premises to Microsoft Dynamics CRM Online. We process more than 500,000 support tickets […] -
Microsoft Dynamics CRM Online selected by HP to transform sales and partner engagement
Posted on September 12, 2016 | No CommentsREDMOND, Wash. — Sept. 12, 2016 — Microsoft Corp. has entered a six-year agreement with HP Inc. to deploy Microsoft Dynamics to thousands of employees across HP, dramatically enhancing collaboration […] -
Using predictive analytics in Microsoft Dynamics CRM Online to improve sales (Article)
Posted on May 18, 2016 | No CommentsMicrosoft IT created an opportunity scoring indicator in Microsoft Dynamics CRM Online. This feature uses opportunity data to provide near real-time win/loss predictions with sophisticated machine learning algorithms. View full post […] -
Microsoft Dynamics AX delivers the power of the cloud to businesses
Posted on November 22, 2015 | No CommentsREDMOND, Wash. — Nov. 19, 2015 — Microsoft Corp. on Thursday announced that the next release of its flagship ERP solution, Microsoft Dynamics AX, will be generally available in the […] -
The journey to a new sales experience with Microsoft Dynamics CRM Online
Posted on July 13, 2015 | No CommentsThe processes and tools that the Microsoft sales organization previously used had become overly complex and kept sellers from focusing on their customers. Starting with the principle that Microsoft should […] -
Microsoft creates a new sales experience with Microsoft Dynamics CRM at the core (Article)
Posted on June 20, 2015 | No CommentsMicrosoft transformed and simplified its sales processes and platforms into fast, modern, and role-based systems that are holistic, intuitive, and focused on specific customer business needs. New tools, built largely […] -
Microsoft Institute Best Practice Experience: Dynamics CRM At Microsoft
Posted on October 1, 2014 | No CommentsThis session covers “How Microsoft Does IT” and provides insight into how Microsoft is using solutions based on Dynamics CRM to support Microsoft’s 220,000 internal users. Participants will learn the […] -
Microsoft Dynamics provides retail solutions for Microsoft Store
Posted on September 30, 2014 | No CommentsCustomer Ready: Microsoft Dynamics helps Microsoft Store thrive in the new retail reality by delivering a consistent, compelling customer experience across multiple channels that’s designed to build lasting relationships, all […] -
Kirill Tatarinov to open Microsoft Dynamics Convergence 2014
Posted on June 5, 2014 | No CommentsREDMOND, Wash. — Feb. 27, 2014 — Convergence 2014, Microsoft Corp.’s (Nasdaq “MSFT”) premier event for its business community, kicks off in Atlanta next week with an opening keynote by […] -
Microsoft Dynamics spring wave updates now available globally, helping businesses deliver amazing customer experiences
Posted on June 2, 2014 | No CommentsREDMOND, Wash. — June 2 , 2014 — Microsoft Corp. (Nasdaq “MSFT”) on Monday announced that significant new capabilities in marketing, customer care and social listening are now globally available […]
